‘Transit data error’ stops Google Maps from loading SF Muni directions

SFMTA reports issue should be fixed by Thursday or Friday

If you’re trying to use Google Maps to plan a Muni trip in San Francisco today, you’re out of luck.

Google Maps’ Muni trip-planning functionality is on the fritz.

The problem is a “transit data error,” according to the San Francisco Municipal Transportation Agency, which notified Muni riders of the issue in an alert Tuesday evening.

However, a fix is on the way.

“We corrected the issue with Google the same day that the issue was discovered and expect transit data to return to Google Maps within 24-48 hours,” an agency staffer wrote.

Notably, the problem was unique to Google Maps, and did not impact any of the other various smartphone services that use SFMTA Muni data.

SFMTA spokesperson Paul Rose explained the mishap: In an effort to get “the most accurate” information on replacement shuttles aimed at shoring up train service on the T-Third line this coming weekend, SFMTA “submitted a data set that contained an error.”

That error-ridden dataset threw off Google’s trip planning functionality.

“We immediately corrected the data and are working with Google, who is expediting their upload process, to get everything back up by tomorrow or Friday,” Rose added.

Google did not respond to requests for comment before this story was published.


This story has been updated with an explanation of the data error from SFMTA.

If you find our journalism valuable and relevant, please consider joining our Examiner membership program.
Find out more at www.sfexaminer.com/join/

Just Posted

Homeless sweep leads to few shelter placements

City officials report that the removal of a large homeless encampment from… Continue reading

Shoe guru John Fluevog celebrates 50 years

Designer’s new book is ‘Unique Soles for Unique Souls’

Man injured in SF police shooting suspected of assault, battery

DA has yet to file formal charges against Jamaica Hampton, 24

It’s official: SF e-scooter company workers vote to unionize, a first

San Francisco e-scooter company Spin may be the first in the nation… Continue reading

Muni lobbies for funding to buy more trains after fixing problems with first batch

Muni’s $1.1 billion new train fleet debuted with multiple problems — but… Continue reading

Most Read