Bank of America’s extra fees hit South Carolina unemployed

WHAT: Bank of America, which is contracted to administer South Carolina’s unemployment benefits, has been accused of charging low-income users numerous prepaid debit card fees not allowed in other states with similar arrangements.

HOW: Bank of America charges South Carolina prepaid debit card users $1.50 to visit an out-of-network ATM. Unemployed people living in rural areas without BofA branches must either drive long distances or pay the fees to get their cash.

WHAT’S BEING DONE: After learning of the better deals BofA gave other states, South Carolina demanded an end to some of the most onerous fees, such as the $1.50 charge for speaking to a customer service operator more than once per month.

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