(Ted S. Warren/AP file photo)

(Ted S. Warren/AP file photo)

Survey shows more than half of SF residents don’t use Uber, Lyft

Ride-hail companies like Uber and Lyft may seem more prevalent than ever in San Francisco, but more than half of city residents don’t use such vehicles for transportation.

That’s according to survey data conducted last year, but released this week, by the City Controller’s Office, which found nearly 60 percent of San Francisco residents have never taken an Uber, Lyft or another ride-hail.

The survey’s sample size was more than 2,000 residents, but some questions were alternated. The sample size for the questions on ride-hails, called Transportation Network Companies in California, was slightly over 1,000 residents and was conducted by phone.

Of those surveyed, 2 percent said they use ride-hails daily, 6 percent several times a week, and 7 percent several times a month.

City Controller Ben Rosenfield said the survey results show ride-hail users tend to be younger, earn more money, more frequently use public transportation and live in the northern part of The City, compared to the general population.

The greatest number of ride-hail users live in District 2, which includes the Marina District.

The only demographic data Lyft has shared in the past is that 60 percent of its passengers and 30 percent of its drivers are female, Paige Thelen, a company spokesperson, wrote in an email to the San Francisco Examiner.

“Our passenger audience also skews Millennial, but we don’t have any hard numbers to share in terms of the breakdown there,” she wrote.

LyftTNCsTransitTransportation Network CompaniesUber

If you find our journalism valuable and relevant, please consider joining our Examiner membership program.
Find out more at www.sfexaminer.com/join/

Just Posted

The City has struggled to conduct outreach in some neighborhoods as it works to expand Slow Streets — such as this section of Page Street in the Lower Haight — to underserved neighborhoods. <ins>(Jordi Molina/Special to S.F. Examiner)</ins>
SFMTA delays vote on Bayview Slow Streets, approves five others in ‘underserved’ areas

SFMTA struggles to conduct outreach in neighborhoods with lower internet access

Stern Grove Festival organizers are planning to bring back the popular summer concert series — The Isley Brothers show in 2019 is pictured — with limited audience capacity. (Ming Vong/S.F. Examiner)
Indoor shows won’t be flooding SF stages soon but Stern Grove might be back in June

While San Francisco Mayor London Breed announced that live performances may resume… Continue reading

San Francisco Giants pitcher Johnny Cueto  (47) started on Opening Day against the Colorado Rockies at Oracle Park on April 9, 2021. (Photography by Chris Victorio | Special to the S.F. Examiner).
Giants welcome fans back with strong performance by Cueto

By Ethan Kassel Special to S.F. Examiner ORACLE PARK — The first… Continue reading

James Harbor appears in court after he was arrested on charges in the July 4th shooting death of 6-year-old Jace Young on Friday, Jan. 8, 2021. (Kevin N. Hume/S.F. Examiner)
Murder case heads to trial over killing of 6-year-old Jace Young

Hearing reveals new details in ‘horrific’ Fourth of July shooting

BART passengers may see more frequent service by this fall. (Kevin N. Hume/S.F. Examiner)
BART service increases possible as soon as September

Proposal would double weekday, daytime trains and extend system operating hours

Most Read