It’s been barely a month since Muni unveiled its new $30 million fare gates, and already customers have found glitches in the system.
The fare gates, designed to integrate the multi-agency Clipper card into the Muni system, open automatically when passengers exit out of the paid zones in the agency’s downtown Metro stations. Picking up on this phenomenon, passengers have realized it only takes a wave of the hand over the fare gates’ motion sensors to open up the doors and allow for free passage to the Metro trains.
Muni spokesman Paul Rose, acknowledged the glitch, but said fare evasion is nothing new on the system.
Rose said the agency has no plans to replace the fare gates or to tweak its motion sensor technology. Instead, transit fare inspectors will go to specific sites in the downtown stations to deter fare evasion. The Police Department is also helping the agency monitor the situation. Passengers who get caught trying to evade fares are slapped with a $75 citation.