Muni’s new technologies under fire

Board of Supervisors President David Chiu called for a hearing Tuesday to shed some light over Muni’s recent high-tech problems.

“I think everyone agrees on the benefits of having one card that can be used to ride several transit systems, but the transition to this new [Clipper] card has been extremely challenging, particularly for seniors, for persons with disabilities and for many of our immigrant populations,” Chiu said. “I’ve heard about a lot of confusion from many of my constituents.”

In addition Chiu said he was “equally concerned about a so-called 25 cents surcharge that has been imposed on individuals that used to pay cash to ride Muni but now have to buy Clipper cards from vending machines. I think we need to discuss why this charge was imposed.”

And last but not least, Chiu wants to talk about those new high-tech fare gates “that allow perspective fare cheats to open the gates with a wave of the hand.”

“I would like the MTA to answer a number of questions,” Chiu said.

 

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