Board of Supervisors President David Chiu called for a hearing Tuesday to shed some light over Muni’s recent high-tech problems.
“I think everyone agrees on the benefits of having one card that can be used to ride several transit systems, but the transition to this new [Clipper] card has been extremely challenging, particularly for seniors, for persons with disabilities and for many of our immigrant populations,” Chiu said. “I’ve heard about a lot of confusion from many of my constituents.”
In addition Chiu said he was “equally concerned about a so-called 25 cents surcharge that has been imposed on individuals that used to pay cash to ride Muni but now have to buy Clipper cards from vending machines. I think we need to discuss why this charge was imposed.”
And last but not least, Chiu wants to talk about those new high-tech fare gates “that allow perspective fare cheats to open the gates with a wave of the hand.”
“I would like the MTA to answer a number of questions,” Chiu said.