A new free hotline has launched in San Mateo County to provide information for children and adolescents experiencing behavioral and developmental issues.
The StarVista nonprofit organization’s Child and Adolescent Hotline and Prevention Program offers referrals to counseling and support services, as well as short-term counseling and follow-up services to help ensure long-term success. The program aims to provide early identification of behavioral, learning and development issues in youths.
The hotline — (650) 567-KIDS (567-5437) — is available 24/7 for parents of children of all ages, as well as educators, counselors, doctors, coaches and community members.
Licensed clinicians will respond to callers and texters with questions regarding a child who may be having difficulty reaching developmental milestones or is exhibiting concerning or unusual behavior. Some examples may include a child who is easily frustrated or discouraged, inattentive, a loner or excessively shy, constantly seeking attention or noncompliant.
The hotline is a collaboration between StarVista and the San Mateo County Human Services Agency, Department of Education, Health Department Behavioral Health and Recovery Services, and other care providers.