Field office set up to help residents affected by water main break

Courtesy Photo23 houses were flooded by the water main that broke near West Portal Feb. 27.

Courtesy Photo23 houses were flooded by the water main that broke near West Portal Feb. 27.

A special office opened Tuesday to help residents affected by a massive water main break in February in the area of 15th Avenue and Wawona Street in West Portal.

The field office, located at 383 West Portal Ave., will connect residents to services offered by the San Francisco Public Utilities Commission, the City Attorney’s Office, the Department of Building Inspection and other agencies.

The office is intended to help the residents of the 23 homes that were flooded when a water main broke early Feb. 27. About a dozen cars also were damaged.

“This was not a one-day issue,” said Supervisor Norman Yee, whose district includes the neighborhood. “We opened this office to show we care about our residents.”

The field office will be open Monday through Friday from 3 to 6 p.m. Residents who cannot make it during those hours will be able to schedule special visits.

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