Door-to-door food delivery services may classify their workers as independent contractors. The “ABC test” is a new standard to determine whether a worker is an employee or contractor. (Courtesy photo)

Door-to-door food delivery services may classify their workers as independent contractors. The “ABC test” is a new standard to determine whether a worker is an employee or contractor. (Courtesy photo)

The difference between employees and independent contractors

This week’s question comes from C.J., who writes:

Q: “I am a delivery driver for a company that offers door-to-door food service from restaurants to customers’ homes. I am classified as an independent contractor and paid on a piecemeal basis (no pun intended) with no benefits or extra pay for working overtime. Some people at work say that we should be classified as employees instead and want to demand better employment terms. These legal categories are confusing to me, even though they seem to have a lot of impact on our lives. How can a worker tell whether they should be treated as an independent contractor or an employee?”

A: Your question is an important one that many workers and businesses struggle with because the appropriate work classification is critical to determining whether a worker is entitled to a number of wage and overtime protections, employer contributions to Social Security and Medicare, as well as reimbursement for business-related expenses. While workers in an “employment relationship” can expect these benefits to be provided by hiring entities, workers classified as independent contractors are generally responsible to bear those burdens themselves.

Since 1989, California courts have determined employment status through analysis of 12 factors, originally set forth in an important case known as Borello and Sons v. Dept. of Industrial Relations and later clarified by Yellow Cab Cooperative v. Workers Compensation Appeals Board. This “multi-factor analysis” purported to evaluate whether the hiring entity had “significant control” over the nature, manner and means of the work to be performed. The more control the hirer enjoyed, the more likely it was that a court would determine an employment, rather than contractual, relationship had been created.

However, with the rise of the so-called “gig economy” — in which on-demand businesses occupy diverse fields such as transportation, in-home services and, as in your case, delivery services — the traditional division between employees and independent contractors has become less and less clear. While a hiring entity may contract with a large number of disconnected “gig” workers, each of whom often uses his or her own equipment and enjoys some choice in working hours and conditions, the contracted work often serves as a worker’s primary or even singular source of income and may be controlled in many ways by conditions set by the hirer.

Given the substantial changes in California’s labor market since it established the Borello standard in 1989, California courts have increasingly struggled to fit the traditional factors of employment status for workers into the emerging “gig” workforce model. Most recently, on April 30, the California Supreme Court issued a major decision in a case known as Dynamex Operations West Inc. v. Superior Court to guide how the courts should now determine the employment status of a worker.

In Dynamex, workers for an on-demand package and document delivery service brought a class-action case challenging their status as independent contractors. Instead of applying the Borello multi-factor test, the Supreme Court opted to establish a new rule to determine the nature of a worker’s relationship with the hiring entity, to be known as the “ABC test.” It is a clearer standard, already used in several other jurisdictions, and is predicted by many legal analysts to favor, when compared to the Borello test, a determination that a worker is indeed an employee as opposed to a contractor.

Under the new “ABC test,” a hiring entity wishing to maintain an independent contractor relationship with a given worker is required to prove each of the following three requirements:

1. The worker is free from the control and direction of the hirer in the performance of their work.

2. The worker is performing work that is outside the usual course of the hiring entity’s business.

3. The worker is customarily engaged in an independently established trade occupation or business of the same nature as the work performed.

It will take some time to see how this new standard will change the employment landscape, but it certainly appears to support the classification of more workers as employees. I would need many more details to evaluate how the ABC test would apply to your particular situation, but the upshot of the Dynamex case is that an evaluation of such key facts should now be both easier and clearer than under the Borello standard. If you think you have employment-related legal issues, be sure to contact an attorney experienced in this area of law, such as Dolan Law Firm.

Christopher B. Dolan is owner of the Dolan Law Firm. Email questions to

If you find our journalism valuable and relevant, please consider joining our Examiner membership program.
Find out more at

Just Posted

Legislation by Supervisor Rafael Mandelman would require The City to add enough new safe camping sites, such as this one at 180 Jones St. in the Tenderloin, to accomodate everyone living on the street. (Kevin N. Hume/S.F. Examiner)
City would create sites for hundreds of tents under new homeless shelter proposal

Advocates say funding better spent on permanent housing

A construction worker rides on top of materials being transported out of the Twin Peaks Tunnel as work continues at West Portal Station on Thursday, August 16, 2018. (Kevin N. Hume/S.F. Examiner)
SFMTA’s poor track record on capital projects risks losing ‘public trust’

Supervisors say cost overruns and delays could jeapordize future ballot revenue measures

Roger Marenco, president of operators union TWU Local 250-A, speaks at a news conference outside the Muni Kirkland Yard announcing Muni will not be increasing fares on Wednesday, June 10, 2020. (Kevin N. Hume/S.F. Examiner)
SFMTA’s union leader encourages riders to say ‘thank you’ to their Muni operators

A conversation with Roger Marenco, president of Transport Workers Union of America, Local 250A

San Francisco’s live music clubs have been closed for more than a year. (Twitter screenshot)
S.F. venue recovery fund begins accepting grant applications

Entertainment presenters may apply from April 21-May 5

Most Read