Last month, Joseph DeBorba went to the add-fare machine at the temporary Transbay Transit Center, hoping to put $100 on his Clipper card.
DeBorba’s first attempt at the reload failed. As did his second and third attempts. Finally, the next day, on his fourth try, DeBorba was able to put $100 on his card.
It was only a few days after that when he realized that $400 had been taken out of his bank account — yet he only had loaded $100 worth of travel fare on his card. Read More