Sutter Health hospitals back online after network outage

Communication systems at Sutter Health recovered early Wednesday morning after a network outage that affected several Bay Area hospitals, officials reported.

The outage began at 10:30 p.m. Monday and systems were fully operating by 2 a.m. today. Sutter Health officials said the outage was caused by the activation of a fire suppression system in a data center, but they weren’t able to specify how it happened.

Sutter Health spokesman Dean Fryer said the outage was “unique” and the system hadn’t experienced a similar malfunction before.

“We’re living in an electronic world, we’re not used to operating without these tools,” Fryer said.

The outage affected 24 hospitals and dozens more clinics and outpatient centers. Sutter Health employees were unable to use phones, email and other forms of communication during the outage.

Critical hospital services like emergency rooms and live-saving devices were fully functional, Fryer said.

The hospital system is conducting a review to determine whether their “downtime procedures” during the outage were effective in serving patients.

They will also assess any financial impacts to the Sutter Health system during this process.

Appointments and surgeries will continue on a regular schedule Wednesday and Fryer said there is a minimal backlog in services after the outage.

Sutter Health operates California Pacific Medical Center’s Davies Campus and St. Luke’s Hospital in San Francisco

-Supriya Yelimeli, Bay City News

Bay City News

Share
Published by
Bay City News

Recent Posts

San Francisco’s Teacher of the Year honorees

When I think about May, I think Giant’s games, mothers, graduations, sunshine and, of course, teachers. Specifically, I think about…

5 hours ago

Records reveal auto burglary suspect shot at by SFPD was on bail

The suspected auto burglar who police shot at earlier this month in the Fillmore was out of custody on bail…

5 hours ago

Supervisors consider raising development fees for transit

A proposal to hike fees on developments to help fund a nearly $22 billion backlog of transportation projects is winding…

5 hours ago

Warriors Notebook: Resistance isn’t so futile

Just after Stephen Curry got going with his first three of the night on Sunday, head coach Steve Kerr mad…

8 hours ago

Oakland Athletics: A’s finish sweep despite Khris Davis injury

  It was one of those weekends where everything seemed to work out for the Oakland Athletics. Even despite a…

9 hours ago

NBA Playoffs: Stephen Curry scores 35 as Golden State Warriors take 2-1 series lead

OAKLAND -- After hitting his second of two three-pointers in the third quarter in Sunday's Game 3 of the Western…

11 hours ago