Sutter Health hospitals back online after network outage

Communication systems at Sutter Health recovered early Wednesday morning after a network outage that affected several Bay Area hospitals, officials reported.

The outage began at 10:30 p.m. Monday and systems were fully operating by 2 a.m. today. Sutter Health officials said the outage was caused by the activation of a fire suppression system in a data center, but they weren’t able to specify how it happened.

Sutter Health spokesman Dean Fryer said the outage was “unique” and the system hadn’t experienced a similar malfunction before.

“We’re living in an electronic world, we’re not used to operating without these tools,” Fryer said.

The outage affected 24 hospitals and dozens more clinics and outpatient centers. Sutter Health employees were unable to use phones, email and other forms of communication during the outage.

Critical hospital services like emergency rooms and live-saving devices were fully functional, Fryer said.

The hospital system is conducting a review to determine whether their “downtime procedures” during the outage were effective in serving patients.

They will also assess any financial impacts to the Sutter Health system during this process.

Appointments and surgeries will continue on a regular schedule Wednesday and Fryer said there is a minimal backlog in services after the outage.

Sutter Health operates California Pacific Medical Center’s Davies Campus and St. Luke’s Hospital in San Francisco

-Supriya Yelimeli, Bay City News

Bay City News
Published by
Bay City News

Recent Posts

Forest Hill Preschool set to shutter amid uncertainty around development efforts

A San Francisco preschool that has served families in the Forest Hill neighborhood for more than five decades is expected…

5 hours ago

Library set to write off more than $1.5 million in overdue fines

The San Francisco Public Library Commission has already recommended eliminating library fines, but on Thursday it voted to forgive existing…

5 hours ago

Stephen Curry returns as Golden State Warriors flourish once again

OAKLAND — Even from his seat on his couch, Golden State Warriors point guard Stephen Curry could feel the sense…

8 hours ago

Bay Bridge Series: It’s a small world for new Giants catcher Erik Kratz

OAKLAND — Erik Kratz, 2018 postseason darling, knew he wasn't going to spend this season with the Milwaukee Brewers. He…

11 hours ago

Thousands gather to see Bernie Sanders at Fort Mason rally

Thousands of Bernie Sanders supporters made their way to Great Meadow Park at Fort Mason to cheer on the United…

12 hours ago

Man, woman injured in shooting near Fisherman’s Wharf

Two people were injured early Sunday in a double shooting near Fisherman's Wharf, police said. A 25-year-old woman and 21-year-old…

13 hours ago