Audit: cable car operators don’t collect fares from 1 in 4 riders

Cable car operators don’t collect fares from one out of every four riders, according to a city audit released Monday.

The audit found operators are failing to collect $1,171 in the 100 rides surveyed, according to the City Controller’s Office. Extrapolated systemwide, that could mean the loss of big bucks on the tourist-heavy transit option.

The City collected nearly $7 million in cash from cable car riders in the 2017-2018 fiscal year alone.

But, although the City Controller’s Office found cable car operators deficient in their collection duties in 2017-2018, they had improved since the last time such an audit was conducted. About 2.5 fares per ride were not collected during the most recent audit, compared to about 6 fares not collected per audited ride in fiscal year 2016-2017, according to the controller’s office.

SEE RELATED: Muni to conduct undercover stings of its own cable car conductors after scathing report

Though cash has consistently not been collected in these audits, that may not be a problem soon, as the San Francisco Municipal Transportation Agency announced it would move by 2019 to a cashless system for cable cars requiring riders to pre-pay before boarding. That announcement came after the San Francisco Police Department arrested two cable car operators for allegedly stealing cash fares in April last year. They are pending trial, according to the District Attorney’s Office.

SEE RELATED: Cable cars may go cashless after second conductor arrested for allegedly stealing fares

Investigators found $32,000 in a safe at the home of one of the operators, David Reyes, who police saw pocketing $450 on cable cars over two months.

Joe Fitzgerald Rodriguez
Published by
Joe Fitzgerald Rodriguez

Recent Posts

Selling the best of the West wines —along with the cheese

Chris Wanner, who owns West Coast Wine and Cheese with his wife Lindsey, understands that the wine experience begins with…

12 hours ago

Learning the hard way about the dangers cyclists face on the road

“I’m in the best shape I’ve ever been in my life,” said Diane Serafini, a cyclist whose rigorous training regime…

12 hours ago

Ed Lee’s legacy, and the year that might have been

It wasn’t supposed to be this way. Ever since Dec. 12, 2017, when Mayor Ed Lee died, San Francisco leaders…

12 hours ago

SF’s Father/Daughter Records is a label with heart

At a time when artists, especially musicians, talk of leaving San Francisco due to astronomical rents, Jessi Frick, co-founder and…

13 hours ago

San Francisco 49ers: Mike McGlinchey excited for test against Von Miller

SANTA CLARA — Heading into the 2018 season, the San Francisco 49ers had lofty goals of making their first playoff…

13 hours ago

SF Glens Soccer Spotlight: Changing of the guard at No. 1 Lowell

By Ryan Maquiñana Special to S.F. Examiner The San Francisco Glens Soccer Club of USL League Two are proud to…

13 hours ago